Building a customer support solution focused on video calls

This page summarizes the projects mentioned and recommended in the original post on /r/selfhosted
WebRTC Rails P2P React NodeJS

SurveyJS - Open-Source JSON Form Builder to Create Dynamic Forms Right in Your App
With SurveyJS form UI libraries, you can build and style forms in a fully-integrated drag & drop form builder, render them in your JS app, and store form submission data in any backend, inc. PHP, ASP.NET Core, and Node.js.
surveyjs.io
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InfluxDB - Power Real-Time Data Analytics at Scale
Get real-time insights from all types of time series data with InfluxDB. Ingest, query, and analyze billions of data points in real-time with unbounded cardinality.
www.influxdata.com
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  • chaskiq

    A full featured Live Chat, Support & Marketing platform, alternative to Intercom, Drift, Crisp, etc from cience.com

    • - Try https://github.com/chaskiq/chaskiq and see what we can do with it. My concern with it, is that it might not be "enterprise ready" in terms of reliability and security

  • janus-gateway

    Janus WebRTC Server

    • You can also take a look at https://github.com/meetecho/janus-gateway which can help you implement the video call part (as well as more traditional rtc scenario)

  • SurveyJS

    Open-Source JSON Form Builder to Create Dynamic Forms Right in Your App. With SurveyJS form UI libraries, you can build and style forms in a fully-integrated drag & drop form builder, render them in your JS app, and store form submission data in any backend, inc. PHP, ASP.NET Core, and Node.js.

    SurveyJS logo

  • simple-peer

    📡 Simple WebRTC video, voice, and data channels

    • Custom peer-to-peer video call implementation can also be done using vanilla webrtc or https://github.com/feross/simple-peer but using an SFU such as Janus can help

NOTE: The number of mentions on this list indicates mentions on common posts plus user suggested alternatives. Hence, a higher number means a more popular project.

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